Swimming Pools, Water Features And Lifeguarding
- Internationally-certified and highly-trained lifeguards
- Maintenance of MEP systems, including heating and cooling
- Water analysis and treatment
- Cleaning of pools, water features, and related infrastructure
Concierge
- Guest Assistance: Welcoming guests, answering questions, and addressing their needs.
- Reservation Management: Booking restaurants, tours, activities, or events.
- Travel Arrangements: Assisting with transportation, flight bookings, and car rentals.
- Local Recommendations: Offering advice on attractions, shopping, dining, and nightlife.
- Special Requests: Organizing unique experiences such as private dinners, spa appointments, or cultural activities.
Project Monitoring And Control
- Progress Tracking: Regularly measuring project performance against the plan.
- Issue Management: Addressing problems and obstacles promptly.
- Budget Oversight: Ensuring costs stay within the planned budget.
- Change Management: Handling requests to alter the scope, timeline, or resources.
- Reporting: Providing updates to stakeholders through status reports.
Customized Solutions
- Event management and support
- Space optimization and planning
- Technical and IT support
Help Desk And Call Center
- Help desk and call center operates 24/7, is designed to address all ad-hoc emergencies, urgent and routine requests.
- A central coordination center for all ad-hoc activities
- Cisco Jabber system
- A help desk that manages all calls and tracks response data through our computer‑aided facilities management system
- The ability to track help response times to ensure services requests are handled within the agreed performance criteria
Consultation
- Operational Efficiency
- Technology Integration
- Compliance and Safety
- Space Optimization
- Cost Management
- Sustainability Initiatives
- Facility Transition and Handover